Where we begin.
At launch, we will ship to the contiguous United States and Washington, DC. Alaska, Hawaii, US territories and military addresses are not included in this first launch.
Simple shipping, by piece.
Standard shipping depends on the product group and quantity. The first item uses the first-item rate; each additional item in that same group uses its additional-item rate. Charges for different groups are added together.
| Product group | First item | Each additional |
|---|---|---|
| Tees & polos | $5.75 | $2.50 |
| Sweatshirts & zip layers | $9.75 | $2.75 |
| Caps, beanies & bucket hats | $5.50 | $2.25 |
| Tote, day bag, scrunchie & swim | $5.50 | $2.25 |
| Pants, shorts & towels | $9.25 | $2.75 |
| Departure Duffle | $15.25 | $4.50 |
Two tees: $8.25 shipping.
A tee and a cap: $11.25 shipping.
The shipping charge and applicable tax will appear before payment. Product prices do not include shipping or tax.
Made after you order.
Your piece is made to order, then shipped directly to you. Production time is separate from carrier transit time. Available delivery estimates will be shown when purchasing opens; estimates are not guaranteed arrival dates. An order may arrive in more than one package, with tracking as each shipment leaves.
If something isn’t right.
If your item arrives damaged, incorrect or with a printing or manufacturing problem, email hello.solazclub@gmail.com with your order number and clear photos of the issue and the full item. Please contact us within 21 days of delivery so we have time to investigate with our production partner. For a package that has not arrived, contact us promptly after the estimated delivery date.
We will review the issue and help arrange an appropriate replacement or refund. Please contact us before sending anything back; we will provide the appropriate instructions for your case. This reporting request does not limit rights provided by applicable law.
Choose your fit with care.
At launch, we do not offer discretionary returns or exchanges for choosing the wrong size or color, or for a change of mind. Please compare the style’s measurements with a piece you already own before ordering. Our fit guide is a good place to start, and we are happy to help with a question.
This policy does not restrict rights provided by applicable law.
Changes to your order.
For an address correction or cancellation request, contact us as soon as possible. We will check whether the order can still be changed. Changes cannot be guaranteed once production or shipping has started.
We’re here to help.
SOLAZ is operated by RNSBAA. For product and order support, write to hello.solazclub@gmail.com.
Updated October 12, 2026 · This policy applies to the first SOLAZ collection. Orders and payments are handled in our shopping site.